Earlier this year Solutions Insights Inc. conducted a benchmarking survey designed to better understand the issues that B2B companies face in developing new solutions. The survey explored the following questions:
• Current importance and relevance of solutions
• Identification of the stakeholders who are involved
• Key processes required
• The level of process standardization
• General challenges that solutions developers face
The Center for Services Leadership and the Institute for the Study of Business Management at Penn State invited their professional network of members and followers to take part in the survey. We would like to thank everyone who participated in the survey. The slideshow presents the highlights of the survey findings courtesy of Solutions Insights Inc.