5 Ways Company Culture Can Improve Your Customer Experience

It was Mark Twain who said “if you tell the truth you don’t have to remember anything.” However most companies don’t onboard, educate and train employees thoroughly so when they tell “the truth” it can come out as verbal garbage (as displayed by…

Source: www.forbes.com

This entry was posted in General on by .

About Center for Services Leadership

The Center for Services Leadership (CSL) is a research center within the W. P. Carey School of Business at Arizona State University (ASU) and an outreach arm from ASU to the business community and the global academic community. The CSL focuses on advancing service filed through research, education and facilitating collaboration between business and academic communities.

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